If you are impacted by COVID-19, we are here to help!

For Mortgage Borrowers making payments directly to HighTechLending, Inc., we have a range of hardship programs to help you with your payments.

  • You may also visit us at loansolutioncenter.com.
    From here you can sign up, register, and complete the request for a hardship.
  • You can call us at Toll Free (866) 397-5370.

***Note: Please note that the alert for “Your account has been found Ineligible for the Streamline Documentation option” is NOT associated with the COVID-19 Mortgage Relief Efforts. Please continue to click “save and continue” in order to proceed with the COVID-19 Mortgage Relief process.

For Borrowers not making payments directly to HighTechLending, Inc., please contact your servicer directly. Servicer information may be found on your mortgage statement.



My Existing Mortgage with HighTechLending FAQs

Don’t Just Stop Making Payments
The one thing you should not do is to just stop making payments. You must contact your lender or servicer to let the company know you are having trouble making payments. Failure to contact your lender could result in all of the negative things mentioned above including penalties, bad credit, and ultimately, perhaps, foreclosure and eviction.

What if I’m unable to make my next mortgage payment?
If you’re experiencing financial difficulty as a result of COVID-19, we are here for you.

A short-term forbearance plan provides temporary relief by allowing you to pay reduced, or even no, payments for a brief time, depending on your individual situation, along with protection from late fees and negative credit reporting.

Upfront, you won’t be expected to know how much you will be able to pay when the plan ends, or when you will be ready to resume regular payments, so we will work with you toward the end of your plan to determine the best program for your situation to repay those missed payments. Importantly, the missed payments during the forbearance plan will not be immediately due after your plan ends.

Getting setup with a forbearance plan is easy:
We Encourage You:

  • Log into your account or Register for an account at: loansolutioncenter.com
  • Call (866) 397-5370 and follow the guidance from our automated system.

I’m unsure about my ability to pay in the future. What should I do?
We’re committed to helping all of our customers who are experiencing financial difficulty as a result of COVID-19. When you have a better understanding of your financial situation, we’ll be here to help and the forbearance programs will continue to be available.

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